Gurpreet Singh has over 13 years of professional experience in customer support and service management. Currently serving as a Manager of Customer Support Engineering at Entrust, they focus on aiding organizations in their digital transformation by providing identity verification solutions. Previously, Gurpreet held various roles, including Senior Technology Support Engineer at Onfido and Senior Customer Success Technical Advocate at Kayako, where they enhanced customer interactions and streamlined operations. Gurpreet earned a Master of Computer Applications specializing in Artificial Intelligence and Operations Research from Apeejay Institute of Management Technical Campus and a Bachelor's in Computer Applications from SD College Hoshiarpur.
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