Harini Gokul

Harini Gokul is an accomplished leader in customer success and cloud strategy, currently serving as a Limited Partner at Operator Collective and Chief Customer Officer at Entrust. With extensive experience at Amazon Web Services as a Customer Success Leader, Harini has a proven track record in driving customer engagement and digital transformation for diverse clients. Prior to that, a significant tenure at Microsoft included leading the largest Customer Success organization in the technology sector and managing multiple high-impact roles that contributed to substantial revenue growth and market share increases. Earlier roles at IBM and PriceWaterhouseCoopers further honed expertise in strategic engagement and business transformation. Harini holds an MBA in Marketing from Vanderbilt University and has completed executive education programs at The Wharton School and Northwestern University's Kellogg School of Management.