Jeff Buckland is an experienced technical support professional with a diverse background in the technology sector. Currently positioned as Technical Support Manager and formerly as Technical Support Engineer at Entrust since March 2017, Jeff has successfully resolved customer issues related to cybersecurity products. Prior to this role, Jeff worked at Dell EMC as a vPlatform Support Engineer, where responsibilities included troubleshooting high-end datacenter components, and at VCE as a Technical Support Representative managing service requests. Jeff's career also includes extensive experience in the gaming industry as Editor-in-Chief for AtomicGamer, where responsibilities involved writing, community management, and video production. Earlier positions include Operations Manager at Vorshlag Motorsports, Sales and Tech at Floppy Joe's, and Tech at Smithcom. Jeff holds a BBA in General Business from the University of North Texas, complementing earlier studies at Texas A&M University.
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