Jennifer Morgans

Jennifer Morgans is an accomplished executive in customer operations and engagement with extensive experience in leading large teams and driving significant business growth. Currently serving as VP of Global Customer Operations at Entrust Datacard since May 2019, Jennifer oversees five global teams focused on enhancing customer interactions and implementing business transformations for greater efficiency. Previously, as VP of Customer Engagement at Bluestem Brands, Inc., Jennifer successfully managed 4,000 employees to support $2 billion in annual sales. Jennifer also has a proven track record in operational excellence as VP of Customer Experience at PLATO Learning, where Jennifer's leadership led to the achievement of Benchmark Call Center Certification. Earlier career at Gateway Computers involved directing training and education across various divisions for over 1,800 employees, supporting a $4 billion business. Jennifer holds a Bachelor of Arts in English from the University of South Dakota.