Jimmy Levesque has extensive experience in IT and technical support, primarily within the realm of PKI services at Entrust Datacard since November 2006. In the role of PKI Technical Account Manager for the Government of Canada, Jimmy supports a diverse range of Entrust products across multiple platforms. Previous positions at Entrust included roles as a Support Agent and Senior IT Administrator, where responsibilities encompassed troubleshooting server platforms, managing Active Directory, and supporting users across various domains. Earlier experience includes serving as Help Desk Manager at Syscom Consulting for the Royal Ottawa Hospital and working as a Network Administrator at Entrust, where network infrastructure was monitored and upgraded. Additional experience spans customer service roles at Compaq and EDS Systemhouse, reflecting a comprehensive IT support background. Jimmy holds a Microsoft Certified Solutions Expert degree and has pursued further education in technology.
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