Kushal Sharma is a Principal Customer Support Engineer at Entrust, where they have been contributing since April 2024 following Entrust's acquisition of Onfido. Previously, Kushal held various roles at Kayako, including Senior Software Support Engineer and Senior Technical Advocate. They also worked as an L2 Customer Support Architect at Crossover for Work and as a Senior Product Support Engineer at Onfido. Kushal earned a Master of Computer Applications (MCA) degree in Information Technology from the CT Institute of Management & IT between 2008 and 2011.
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