Mark Giles is an accomplished project manager and IT consultant with extensive experience across various sectors, including government and defense. Currently serving as a Principal Project Manager at Entrust since June 2018, Mark specializes in delivering and supporting the Identity Verification app. Previous roles include Service Delivery Manager at HM Courts & Tribunals Service, where Mark established an Operational Service Management team, and Service Design, Assurance and Transition Lead at the Ministry of Justice UK, focusing on the Agile Service Support Model for major programs. Mark's career features significant achievements in project and change management, process improvement, and the implementation of IT services, supported by a strong educational background in management and IT-related disciplines.
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