Megan Sena is a highly skilled Technical Product Support professional with extensive experience in technical support across various industries. Currently serving as a Technical Product Support Tier 2 at Entrust since June 2021, responsibilities include product support for CardWizard customers, application troubleshooting, and collaboration with multiple teams. Prior experience includes roles at RTD, OppenheimerFunds, and various organizations, where Megan provided comprehensive technical support, managed desktop environments, and led significant projects such as Windows upgrades and disaster recovery initiatives. With a background in networking, Windows and Linux environments, and technical documentation, Megan holds an Associate of Applied Science Degree in Network Administration from Everest College-Thornton.
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