Michael Long is a seasoned IT professional with extensive experience in technical support and quality assurance. Currently serving as a Senior Technical Support Engineer at Entrust since August 2017, Michael has previously held positions as a Technical Support Engineer at DataGravity and a QA Engineer and Senior Enterprise Storage Support Specialist at Dell. His career began as a QA Manager at Storigen and Adaptec (nee DataKinesis) from 1996 to 2003. Michael holds a Bachelor of Science degree in Computer Software Engineering from Boston University, complemented by earlier educational experience at the University of Illinois Chicago.
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