Pedro Rangel

Pedro Rangel is an accomplished Senior Manager of Technical Support at Entrust, specializing in Data Protection Solutions since January 2019. With over a decade of experience in technical support and software development, Pedro has effectively led multiple cybersecurity support teams, managed large-scale internal projects, and developed support infrastructure for SaaS offerings. Prior roles include Manager of Technical Support at Thales e-Security, where Pedro oversaw a team of engineers and was a key escalation point for high-profile clients, and various software development positions at BlackBerry and Research In Motion, focusing on both software and hardware integration. Pedro holds a Bachelor’s Degree in Information Technology and Software Engineering from the University of Miami.