Surjit Singh is a Senior BPO Workforce Manager at Entrust, where they manage scheduling, planning, and real-time management. With a decade of experience across various roles in workforce management, they have previously held positions such as WFM Manager at Teleperformance India, Assistant Manager at Concentrix Daksh Services India, and Workforce Planning Lead at Serco. Surjit completed a Bachelor of Arts from Guru Nanak Dev University in 2010. Their expertise includes team handling, reporting, and automation.
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