William Irby is an experienced Field Service Technician at Entrust since July 2017, specializing in financial software and hardware. Prior to this role, William served as a Customer Engineer II at NCR Corporation from July 2013 to June 2017, delivering hardware maintenance, installation, and software support, while managing customer relationships and ensuring high levels of customer satisfaction. William's career began as a Regional Service Manager at Alabama Card Systems Inc from 2000 to 2013. Educational credentials include an Associate's Degree in Computer and Information Sciences from the University of South Alabama and certification in Customer Engineer II from NCR University.
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