Danni Holmes

Danni Holmes is an experienced Account Manager at Enva, with a robust background in customer experience and service excellence. Previously, Danni served as a Customer Experience Manager at Product Guru, ensuring outstanding support throughout the customer journey. At IBM, Danni held various roles, including Service Excellence Lead, where responsibilities involved driving customer experience improvements and building relationships with senior stakeholders, and Service Transformation Analyst, managing Incident and Problem Management processes. Additional experience includes roles as Reservations Agent and Restaurant Supervisor at Auchrannie Resort, and as Head Waitress at Gleneagles. Danni began the professional journey as a Technical Support Analyst at IBM, troubleshooting technical issues and enhancing customer relations. Education includes a High School Diploma from Ardrossan Academy.