Kyle P.

Kyle P. has a diverse work experience spanning over several years. Kyle started their career in 2004 as a Technical Service Writer at CompUSA, where they diagnosed computer issues, communicated with customers, and facilitated repairs. From 2005 to 2007, they worked as a Technical Support Specialist at HP/TAC Worldwide, providing hardware support to the Forsyth County School System.

After that, Kyle worked at Forsyth County Schools as a Technical Support Specialist from 2007 to 2009, where they repaired computers, maintained servers, and installed printers for the school system. Kyle then joined Chico's FAS, Inc. as a Technical Support Specialist, supporting various IT equipment and software.

In 2010, Kyle joined SHL, first as a Technical Support Specialist and then as a Senior Technical Support Specialist. Their responsibilities included troubleshooting systems issues and providing assistance to other team members. Kyle also worked as a Triage Analyst, investigating and escalating issues to the development team. Later, Kyle became a Software Engineer II at SHL, working on coding enhancements, performing bug fixes, and collaborating with the Software Architect.

From 2018 to 2022, Kyle worked at PeopleStrategy as a Software Developer. In this role, they participated in the full software life cycle, including grooming tickets, building features, fixing bugs, and performing code reviews. Kyle worked on various projects and contributed to bringing stability to the core application and payroll systems.

Currently, Kyle is employed as a Software Engineer - Core Products at Enveyo, starting in 2022.

Kyle P. attended Lanier Technical College from 2007 to 2010, where they earned an Associate of Science degree in Network and System Administration/Administrator. In addition to their formal education, Kyle has also obtained several certifications. These include DevOps Foundations: Continuous Delivery/Continuous Integration, Learning S.O.L.I.D. Programming Principles, Communicating with Diplomacy and Tact, and Effective Listening, all of which were obtained through LinkedIn. The certifications were obtained in various months of 2021.