Phaedra R.

Service Contract Administrator at Envirotrol

Phaedra R. is an experienced educator and administrator currently serving as the Lead Teacher for the College Lift Program at Forsyth Technical Community College, where engaging bi-weekly lessons have increased student participation by 20%. In addition, Phaedra R. works as a Service Contract Administrator at Envirotrol, managing a portfolio of over 150 service contracts and ensuring compliance and performance improvements. Previously, Phaedra R. was an Instructor with Winston-Salem/Forsyth County Schools, where a robust training program led to an 80% improvement in Social Studies exam scores. Additional roles included Testing Coordinator and Office Assistant, which demonstrated Phaedra R.'s ability to enhance operational efficiency and client satisfaction. Phaedra R. holds a Master of Public Administration and a Bachelor of Arts in Political Science from North Carolina Central University.

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