Envolve Vision
Sheneek Cooper is an experienced professional in the customer service and data entry fields, currently serving as Team Lead at Envolve Vision, Inc. since October 2014. In this role, Sheneek is responsible for educating providers and members on claim statuses, eligibility, and benefits, as well as assisting various departments with provider credentialing and member updates. Sheneek previously worked as a Customer Service Representative at ACS-Xerox, focusing on Aetna Medicare services, and as a Property Preservation Contractor where management and data entry tasks were performed. Early career experience includes a role as a DA & Toll Operator at Embarq (currently CenturyLink), providing prompt and professional service in a call center setting. Sheneek holds a High School Diploma from Rocky Mount High School and pursued further education at Wilson Community College.
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Envolve Vision
Envolve Vision is a leader in superior, tailored vision benefit administration for Medicaid, Medicare, and Marketplace products. As part of Envolve Benefit Options, Envolve Vision is working to make healthcare simpler, more effective, and more accessible for everyone.