Donovan Prark is an experienced professional specializing in customer success, business development, and financial coaching. Currently serving as Scale Customer Success Manager at Envoy since April 2022, Donovan has effectively led a team of Inbound Business Development Representatives to enhance lead conversion rates through strategic targeting and cross-functional collaboration. As the Owner and Money Coach of The Finance Flock, Donovan focuses on personalized financial guidance. Previous roles include Senior Team Leader and Partner Development Representative at Xero, where Donovan co-managed sales teams and optimized partner development processes. Earlier experience includes lead generation at AudioCodes and various customer service and marketing positions. Donovan holds a Bachelor's Degree in Marketing, Operations Management, and Advertising from the University of Colorado Boulder.
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