Serena Thomas, MBA, is currently the Operations & Compliance Director at EonX Services, where they focus on strategic operations leadership and digital transformation. Previously, Serena held various leadership roles, including Head of Customer Service and Operations at Ezypay and Operations Manager at MYOB. Their extensive experience encompasses risk and compliance management, customer experience enhancement, and people leadership across multiple industries. Serena's educational background includes a Master of Business Administration from Macquarie Graduate School of Management and a Bachelor's degree in Music from Griffith University.
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