Vance M.

Vance M. has a wealth of experience in the Information Technology field. Vance began their career in 2005 with various gigs and then went on to work as a Customer Relations Clerk for The Men's Wearhouse, Inc. from 2007-2011. From 2011-2015, Vance worked as a Coord-Tech Support I for Verizon Wireless. Vance then worked as a Lead PC Tech for Corovan from 2015-2015 and as a Customer Support Representative for Wargaming America from 2015-2016. In 2016, Vance became a Certified Technician for Staples and a PC/Mac/Network Setup & Support for HelloTech Inc. from 2017-2019. Most recently, Vance has worked as an Information Technology Specialist II for EPC IT Solutions since 2019, where they manage the Lab at HQ and has experience with ConnectWise Manage & Automate, Teamviewer, Help desk by RemotePC, mRemote, RDP, and LogMeIn, Office 365/Microsoft 365 Business Admin, Windows PCs & Mac, Linux, Windows Server 2008, 2012, 2016, Active Directory, Exchange 2010, 2013 & Online, Sophos Central, Malwarebytes OneView, Acronis Cloud for MSP, Cisco Meraki VPN, Synology Administration, Hyper-V & VSphere Client, and troubleshooting PC & Mac hardware & software. Vance has also achieved eBays coveted Top Rated Seller status and pioneered the cell phone parts subcategories you find on eBay.

Vance M. has a varied educational background. Vance obtained an Associate of Applied Science in Computer Networking Systems Technology from ITT Technical Institute between 2000 and 2002. In 2011 and 2012, they completed a CompTIA A+ Certification from Fayetteville Technical Community College in Computer Science. Vance also holds a variety of certifications from institutions such as Udemy, LinkedIn, CompTIA, and the United States Air Force. These include a 23 hour course: TOTAL: CompTIA Network+ Certification (N10-007) from Udemy in June 2022, a 19 hour course: TOTAL: CompTIA Security+ Certification (SY0-501) from Udemy in August 2020, CompTIA Network+ (N10-007) Cert Prep: 3 The World of TCP/IP from LinkedIn in September 2019, CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks from LinkedIn in July 2019, CompTIA Network+ (N10-007) Cert Prep: 2 The Physical Network from LinkedIn in July 2019, Developing Your Emotional Intelligence from LinkedIn in July 2019, Teamwork Foundations from LinkedIn in July 2019, Transitioning from Technical Professional to Manager from LinkedIn in July 2019, Basic Military Training Certification from the United States Air Force in April 2003, Nuclear, Biological, Chemical, and Conventional Defense Initial Certification from the United States Air Force in April 2003, CompTIA Security+ from CompTIA in July 2021, Version 2021 CompTIA A+ Certified CE from CompTIA in September 2017, 90x CompTIA A+ ce from CompTIA in September 2017, and 70x CompTIA A+ ce from CompTIA in April 2012.