Lilibeth Cano

Ma. Lilibeth Cano has a diverse work experience in the field of training and development. Ma. Lilibeth worked for ePerformax Contact Centers & BPO from 2007 to the present, holding various roles such as Global Customer Experience Training Development Director, Training and Development Manager, Training Development Officer, and Communication Skills Trainer. In these positions, they designed and implemented performance development solutions, conducted needs and problem analyses, developed training courses and materials, facilitated communication classes, and conducted coaching sessions and assessments. Prior to their work at ePerformax, they served as a Literature Teacher at St. Gabriel International School from 2002 to 2007.

Ma. Lilibeth Cano received a Certificate Course in eLearning Instructional Design from the University of California, Irvine Division of Continuing Education between 2018 and 2020. Before that, they earned a Bachelor of Arts (B.A.) in Philosophy and a Master of Arts (M.A.) in Education from the University of the Philippines between 1998 and 2002.