Rowell Camacho has extensive experience in quality supervision and customer service, currently serving as a Quality Supervisor at ePerformax since July 2008, where responsibilities include managing team operations to meet performance standards and resolving issues. Previously, Rowell has held positions as a Training Officer, developing training materials and delivering instructional content, and as a Performance Analyst, creating training outlines and conducting behavioral analysis based on quality monitoring. Rowell began the career as a Customer Service Representative at both ePerformax and Advanced Contact Solutions, Inc., where assistance was provided to customers with online accounts and telecommunications services. Rowell holds a Bachelor of Arts in Mass Communications from Central Philippine University and an Associate degree in Computer Science from Systems Technology Institute.
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