Russel Alejandro

Director Of Learning Design And Innovations at ePerformax Contact Centers & BPO

Russel Alejandro has a diverse work experience in the fields of learning and development. Russel has held several managerial roles, including Director of Learning Design and Innovations at ePerformax Contact Centers & BPO, where they led the development and implementation of innovative learning strategies and solutions. Russel also served as a Senior Learning Design Manager, Senior Training Manager, Training Delivery Manager, and Training Development Manager at the same company, overseeing various aspects of training and development. Prior to their time at ePerformax, Russel worked as a Clinical Trial Assistant at Lundbeck, where they handled post marketing studies and trained healthcare professionals involved in the research. Russel also has experience as a Technical Customer Care Representative at Convergys. Throughout their career, Russel has demonstrated expertise in instructional design, program management, and training delivery.

Russel Alejandro, CLDP, completed their education in the following institutions:

- From 2019 to 2021, they pursued E-Learning Instructional Design at the University of California, Irvine Division of Continuing Education, specializing in Educational/Instructional Technology.

- Russel earned a Bachelor of Science degree in Pharmacy from the University of the Philippines, attending from 1997 to 2001.

- Russel received their high school education at Don Mariano Marcos Memorial State University, obtaining a diploma between 1993 and 1997.

In addition to their academic qualifications, Russel Alejandro also obtained several certifications, including:

- Microlearning for Disruptive Results from Vignettes Learning.

- Certified Learning and Development Professional from GSDC - Global Skill Development Council.

- E-Learning Instructional Design from the University of California, Irvine Division of Continuing Education.

- Managing Virtual Teams from LinkedIn.

- Articulate Storyline Essential Training from LinkedIn.

- Foundations of Performance Management from LinkedIn.

- Instructional Design: Storyboarding from LinkedIn.

Links


Timeline

  • Director Of Learning Design And Innovations

    March, 2023 - present

  • Senior Learning Design Manager

    April, 2019

  • Senior Training Manager (global E-commerce Client)

    April, 2015

  • Training Delivery Manager (us Telco Client)

    September, 2013

  • Training Development Manager

    August, 2012

  • Training Development Officer

    July, 2011

  • Global Communications Trainer

    November, 2006