Andreas Dimakopoulos is a seasoned IT professional with extensive experience in IT service management and technology consulting. Currently serving as a Senior Information Technology Consultant at EPIC Studios, Andreas specializes in ITSM processes and tools, quality management systems, process transformation, and project coordination. Previous roles include ITSM Consultant at Accenture Greece, focused on the Bank of Piraeus, and Manager of the Service Support Unit at Alpha Bank, overseeing IT services for both domestic and international subsidiaries. A strong background in IT operations transformation is evident from positions at Alpha Bank Serbia and within Alpha Bank, dating back to 1994. Additionally, Andreas has academic credentials including an M.Sc. from Cranfield University and a B.Sc. in Mathematics from the University of Ioannina.
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