Sonja C. has extensive experience in player behavior and customer support within the gaming industry. Currently, Sonja serves as a Specialist in Player Behavior at Epic Games since August 2022. Prior to this role, Sonja worked at Ubisoft from February 2017 to August 2022, initially as a Specialist in Critical Issues and later as a Senior Specialist in Escalations, where responsibilities included managing high-level escalations and collaborating with internal teams to improve processes based on customer feedback. Earlier, Sonja held the position of Seedstore Specialist at Syngenta from January 2013 to March 2015. Sonja holds a Bachelor of Science in Botany/Plant Biology from Meredith College, completed in 2012, and attended East Carolina University in 2006-2007.
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