Tyler Thompson is a skilled IT professional with extensive experience in technical support, web development, and knowledge management. Currently serving as a Knowledge Base Administrator and Studio IT Support Technician at Epic Games since March 2018, Tyler has contributed by curating IT support resources and transitioning processes to enhance team efficiency. In 2024, Tyler began a role as Web Developer and IT at Triangle Thai Spa, utilizing React, Tailwind CSS, TypeScript, and Next.js to develop a modern website. Previous roles include Staff Development Technician II at the North Carolina Department of Health and Human Services, Ruby Developer at The Iron Yard, Senior Technical Analyst at FedEx Express, Technical Support Analyst at Eastman Kodak, and Customer Service Representative positions at Aetna Life Insurance and Funcom. Tyler holds a High School Diploma from Apex High School and furthered education at the University of Advancing Technology and The Iron Yard.
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