Catherine Lien is a Technical Solutions Engineer at Epic, specializing in the configuration of Epic software for healthcare organizations to optimize billing workflows and provide troubleshooting support for complex billing issues. Prior to this role, Catherine served as a UX Designer & Frontend Engineer at DevMatch, where responsibilities included designing user flows and prototypes, developing a minimum viable product, and conducting user research. Additionally, Catherine held positions as a Research Assistant at the Center for an Informed Public, an Undergraduate Research Assistant at the University of Washington Information School, and an Officer and Vice President at the Taiwanese Student Association and Student User Developer Organization, respectively. Catherine's early experience includes an internship at Asia Vital Components Co., Ltd., and teaching assistance at The Y (YMCA). Holding dual degrees in Informatics and Sociology from the University of Washington, Catherine has a strong background in both technical and user-focused projects.
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