Eric Steele is an experienced Infrastructure Engineer at Epic, specializing in managing a complex, multi-vendor compute infrastructure during off-peak hours to ensure high system availability and performance. Prior to this role, Eric served as a Systems Analyst at Arizona State University, overseeing large-scale software deployments for a suite of 900 applications and enhancing user experience across numerous devices. Additionally, in the role of Instructional Tech Analyst, Eric provided critical incident management for Learning Management Systems, significantly improving satisfaction for faculty and students. Eric began career as an Applecare Advisor, delivering technical support for macOS and iOS products. Eric holds a BSE in Electrical Engineering from Arizona State University and an Associate in Arts degree in Information Technology from State College of Florida-Manatee-Sarasota.
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