Michael Ferro is currently a Technical Solutions Engineer at Epic, having joined the company in June 2023. Prior to this role, Michael served as Conference Services Senior Staff at Miami University from September 2020 to May 2023, where responsibilities included supervising guest check-in/out, resolving issues, and managing catering and event space reservations. Additionally, Michael worked as a Club Sports Supervisor, assisting with university policies for club sports treasurers and supervising events, and as a Student Assistant at the Interactive Language Resource Center, providing technology support to students. Previous experience includes an internship as a Code Notification Specialist at Cleveland Clinic, and an Office Assistant role at Cleveland Construction, Inc., where various organizational tasks related to legal and project documents were performed. Michael holds a Master of Arts in Spanish and a Bachelor of Arts in International Studies from Miami University.
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