Michael Phillips is an Ongoing Success Lead for Training at Epic, focusing on making healthcare providers efficient and effective long-term through comprehensive training programs. With extensive experience in managing complex projects and cross-role teams, Michael emphasizes the importance of ongoing education and support for users of healthcare software. Previously, Michael held roles such as Customer Service Coordinator and Information Guide Coordinator at the University of Wisconsin-Madison, where they developed programs to enhance student staff training and customer service. Michael graduated with a B.A. in Atmospheric Sciences and Meteorology from the University of Wisconsin-Madison in 2009.
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