Nicole Sheldon

Implementation Specialist at Epic

Nicole Erso is an Implementation Specialist at Epic since 2021, bringing a wealth of experience from previous roles, including Operation Manager for Translation Services at Affordable Language Services from 2014 to 2021, where strategic and daily operations were directed, and a strong focus on customer and linguist communication was maintained. Also at Affordable Language Services, Nicole excelled as an Account Executive, achieving an 80% close rate and a 98% Net-promoter score, while as a Project Manager, managed over 200 client translation projects with exceptional on-time delivery and customer satisfaction rates. Prior experience includes sales at Nordstrom and program development at the Elk Grove Park District. Nicole holds a Bachelor’s Degree in Linguistics from Miami University.

Location

Madison, United States

Links

Previous companies

Nordstrom logo

Org chart

This person is not in the org chart



Offices

This person is not in any offices