Tyler Franklin

Tyler Franklin is a highly experienced Technical Services Specialist at Epic, where responsibilities include ensuring customer satisfaction, managing technical issues, and supporting continuous system improvements since June 2011. Previously, Tyler held various roles at Epic, including Module Success Owner, Implementation Specialist/Project Manager, and Team Leader, focusing on project management, customer success, and team development. Prior experience includes engineering internships at Textron and E-Z-GO Golf Cars, where Tyler contributed to new product development and vehicle safety features. Tyler holds a Bachelor of Science in Mechanical Engineering from the Georgia Institute of Technology, completed in 2011.