Chad Grill

Principal Cloud Reliabiliy Analyst at Epicor

Chad Grill has extensive work experience in the field of IT and engineering. Chad began their career as a Helpdesk Technician at Epicor Software in 1995 and held this role until 2000. From 2000 to 2011, they worked as a Network Engineer at Epicor Software, where they were responsible for troubleshooting user requests, implementing and monitoring backup processes, supporting VMWare environments, maintaining network infrastructure and security, and implementing various solutions for file sharing and connectivity. In 2011, Chad transitioned into the role of Systems Engineer & Sr. Client Support Services Lead at Epicor Software, where they stayed until 2016. In this position, they focused on providing technical support and leading client support services. From 2016 to the present, Chad has been working as a Principal Cloud Reliability Analyst at Epicor Software. Additionally, Chad has experience working as an Independent Contractor as a Systems Engineer from 2002 to 2008.

Chad Grill attended Brown College from 1993 to 1995, where they obtained an Associate of Arts degree in Management Information Systems.

Links


Timeline

  • Principal Cloud Reliabiliy Analyst

    January, 2016 - present

  • Systems Engineer & Sr. Client Support Services Lead

    December, 2011

  • Network Engineer

    June, 2000

  • Helpdesk Technician

    June, 1995