Erik Eide has extensive experience in technical support and system maintenance, currently serving as a Local Platform Specialist at Epicor Software since January 2013, where responsibilities include overseeing POS systems and related hardware across a vast region in upstate New York. Prior to this role, Erik worked as a Support Technician at Handheld Products from 2005 to 2013 and held a Tech Support position at ESI from 2004 to 2007.
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