Joanne Smith has over 25 years of experience in strategic solution engineering and program management within the software industry. Currently at Epicor since January 2018, Joanne holds multiple roles including Life Sciences Program Manager and Principal of the Strategic Accounts Program, contributing to the Growth and Revenue Impact Team. Prior experience includes serving as a Senior Solution Consultant at QAD from 2007 to December 2017 and holding positions such as Senior Pre-Sales Consultant and Senior Education Specialist at CMS Software from 1998 to 2007. Joanne holds a Bachelor of Arts in History from Wilfrid Laurier University and is certified in Inventory and Production Management (CPIM) through APICS.
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