Tommy Fox is an experienced technology and operations executive with a robust track record in leadership roles across various industries. As the Director of Customer Services at Epicor since November 2017, Tommy has strengthened customer relationships and service delivery. Prior experience includes serving as COO at Optimal Electronics Corp, where Tommy managed operations and achieved profitability while implementing Lean Manufacturing Execution Systems for global electronics manufacturers. Additional roles encompass VP Engineering at Kershner Trading Group, where Tommy oversaw software development for financial trading, and CEO and VP of Products at LayeredRock Software, which revolutionized business decision modeling. Tommy also has a history of establishing new business divisions at Activant and implementing strategic initiatives at 360Commerce and Texas Instruments. Educational qualifications include an Executive MBA from The University of Texas at Austin, an MSCS from Southern Methodist University, and a BSEE from Texas Tech University.
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