Sofia Kypriotaki

Sofia Kypriotaki has worked in the software engineering and customer service fields since 2016. From 2016 to 2018, they worked at Retail@Link SA as an e-DCM Service Consultant, MEDIATEL SA as an Inbound Customer Care Specialist, and Epignosis Learning Technologies as a Junior Software Engineer, Software Support Engineer, and Customer Happiness Specialist. As an e-DCM Service Consultant at Retail@Link SA, they were responsible for communicating with distributors chosen by the supplier, informing them about the service, and consulting on the best solution for capturing their data. As an Inbound Customer Care Specialist at MEDIATEL SA, they were responsible for handling calls from clients, providing them with information and support, and dealing with cases of dissatisfaction. At Epignosis Learning Technologies, they were responsible for developing software, providing software support, and ensuring customer happiness.

Sofia Kypriotaki studied Industrial Management and Technology at the University of Piraeus from 2011 to 2016. Sofia also attended 3rd Lyc. Heraklion, Crete from 2007 to 2010. In July 2021, they obtained a certification in Web Development from CollegeLink's eLearning Academy.