The software-as-a-service cloud platform epilot is the digital foundation for scaling sales, service, grid and implementation processes in the energy transition. epilot brings more transparency to solution providers, utilities, grid operators as well as their partners, B2C and B2B customers. The Cologne-based tech company supports more than 100enterprise customers with modern customer experiences and efficient collaboration management.At the customer interface, inquiries are digitally captured or products and services are sold online with epilot. The management and implementation of incoming inquiries is carried out with the help of a transparent 360° view and an automated workflow management in cooperation with partners. A modern customer portal helps expanding customer potential.

Cloud

Enterprise Software

Software

epilot

epilot's headquarters in Cologne, Germany

This department focuses on managing client relationships and ensuring customer satisfaction through effective communication and service delivery.

Account Management

This department focuses on designing, engineering, and managing product development from concept through launch.

Product Development

The Engineering Team at epilot is responsible for designing, developing, and maintaining the core SaaS cloud platform that facilitates scalable sales, service, grid, and implementation processes in the energy sector. The team ensures that the platform provides seamless digital interactions, automated workflow management, and a comprehensive 360° view for both B2C and B2B customers. They work collaboratively to deliver modern customer experiences and enable efficient collaboration between solution providers, utilities, and partners.

Engineering Team

This department oversees the planning, execution, and completion of projects, ensuring they meet organizational goals and deadlines.

Project Management

This department focuses on ensuring customer satisfaction and support throughout their journey with the company.

Customer Success

The epilot Sales Team is responsible for driving the company’s growth by acquiring new clients and expanding relationships with existing customers. They identify and engage with potential B2B and B2C customers, demonstrating how epilot’s platform can optimize sales, service, and grid processes. The team works collaboratively to tailor solutions that meet the unique needs of clients within the energy sector, leveraging their expertise to ensure customer satisfaction and long-term engagement.

Sales Team

The Leadership Team at epilot is responsible for setting the strategic direction, defining company goals, and ensuring the overall success of the organization. This includes overseeing key departments, making critical business decisions, driving financial performance, fostering innovation in technology, and maintaining strong partnerships. Collectively, they guide epilot in delivering modern customer experiences and efficient solutions for the energy transition sector.

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Other teams

Product Development

Engineering Team

Project Management

Customer Success

Sales Team

Leadership Team