Jonathan F. is a customer experience specialist currently employed at Epiroc since April 2024. Previously, Jonathan F. served as a Merchant Relations Manager II at Worldpay, where responsibilities included providing support to existing merchants and identifying opportunities for payment improvements from May 2022 to February 2024. Prior roles include Sales Manager at AcceptanceNow, with a focus on customer service and financial data security, and caregiver positions, where Jonathan F. enhanced clients' quality of life. Jonathan F. has a diverse background in customer service roles, including experience as a Flight Attendant with Northwest Airlines and a Shift Manager at Starbucks. Educational qualifications include a Bachelor of Applied Science in Behavioral Sciences from Ashford University and a certificate from Academy Pacific Travel Academy for training as an airline flight attendant.
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