With 30 years’ experience in digital design, operations and customer engagement. Mark is ITIL Masters qualified and also provides project management services for new client implementations and major upgrades. Mark’s responsibilities include cloud service provisioning, performance tuning, service standardisation, service levels and ensuring timely delivery of projects to client budget. As a member of EpiSoft’s Information Security Committee, Mark is involved in all aspects of information security governance covering data security, integrity and information privacy.
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