Eric Dempsey is an experienced strategic data and technology leader specializing in loyalty, customer experience, CRM, and planning. Currently serving as Senior Director of Technology Strategic Consulting for Loyalty Platforms and Customer Experience at Epsilon, Eric demonstrates expertise in driving strategic vision and managing cross-functional partnerships. Previously, Eric held key positions at leading organizations, including AAA, Asset Acceptance Capital Corporation, and MRM//McCann, where they drove significant gains in customer acquisition and retention through data-driven marketing strategies. Eric earned a Bachelor of Arts in Economics and a certificate in Business Administration from the University of Detroit Mercy, followed by a Master of Science in Management with a focus on Interactive Marketing from Walsh College.
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