Javier Chavez

Javier Chavez is a seasoned professional in business analysis, currently serving as a Business Architect at Epsilon since July 2015, where responsibilities include managing client deliverables and executing client campaigns. Prior roles at Epsilon included Lead Business System Analyst and Senior Business System Analyst, focusing on campaign requirements and team collaboration. Previously, at American Midwest Bank from December 2012 to July 2015, Javier contributed as a Business System Analyst and Marketing Assistant, utilizing analytics tools and marketing software to enhance campaign performance and train staff on CRM systems. Starting in customer service as a Teller and later as Bookkeeper/Head Cashier at Blain's Farm & Fleet, Javier developed skills in customer relations, team management, and operational compliance. Education includes a Bachelor of Science in Operations & Information Management from Northern Illinois University and an Associate of Arts from McHenry County College.