John W.

John W. has extensive experience in business systems analysis and technical product management, with a career spanning from 2002 to 2016. At Epsilon, John served as the Lead Business Systems Analyst, acting as the primary client contact for marketing database platform teams supporting health insurance and pharmaceutical clients. Prior to that, John held the role of Senior Business Systems Analyst, where responsibilities included enhancing platform capabilities and addressing discrepancies in business logic. Experience also includes serving as a Technical Product Manager at Wolters Kluwer Financial Services, focusing on business needs assessment and functional specification development. John began the career at The Hanover Insurance Group and PCi Corporation, receiving recognition for outstanding customer service and contributing to technical support initiatives. John holds a degree in Computer Information Systems and Mathematical Sciences from Bentley University.