Stephanie Chen is a Senior Program Manager at Epsilon, where responsibilities include strategizing with clients and stakeholders to enhance marketing products and improve customer retention. With experience managing multiple program initiatives from inception to production, Stephanie also serves as a liaison among various teams and stakeholders in previous roles as a Business Systems Analyst II/Product Owner and Business Systems Analyst. Stephanie has a strong background in requirements analysis, product development, and training new analysts. A graduate of the University of Toronto Mississauga with a Bachelor's Degree in Interactive Digital Media, Stephanie began her career as a Dealer Services Coordinator, contributing to process efficiency and quality control in client onboarding.
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