Tracy K.

Tracy K. has extensive experience in account management and customer success, currently serving as an Account Director at Epsilon since January 2017, with a progression from Account Supervisor and Sr. Account Executive. Prior to Epsilon, Tracy held the position of Customer Success Manager at JAZELauto, overseeing onboarding and integration, and managing a team for customer support. As Director of Client Services at PrescribeWellness, Tracy managed a 15-member team, facilitated the onboarding of over 2500 new customers, and enhanced Salesforce utilization. Previous roles include Client Operations Manager at KPA LLC and Senior Account Manager at ResponseLogix, among others, demonstrating a consistent focus on client relations and operational efficiency. Educational background includes studies at Milwaukee Area Technical College from 1998 to 2000.