Venkat Krishna

Venkat Krishna is a Senior Software Engineer at Epsilon, where they lead the design of a reporting API service that integrates Kafka and PostgreSQL for dynamic data processing and pre-aggregated metrics. Previously, at ANAROCK, Venkat developed a CC Service that enhanced lead flow to call centers, achieving a significant increase in bookings and reducing failed leads through AI optimization. Venkat also held positions at Flipkart and Cognizant, contributing to customer experience enhancements and loyalty features. They earned a Bachelor's degree in Civil Engineering from the Indian Institute of Technology, Delhi, graduating in 2017.