Diva McGrath currently serves as a Strategic Customer Success Manager at Eptura, having joined in November 2023. Prior to this role, Diva was at Staffbase from March 2021 to November 2023, where responsibilities included Team Lead for Customer Success Management for the UK and Ireland and Customer Success Manager. Earlier experience includes a Customer Success Manager position at Airbase, where involvement focused on customer life cycle processes and retention strategies, and a role as an Inside Sales Account Manager at Kayako, leading sales cycles and enhancing business processes. Additionally, Diva worked at Cvent as a Product Consultant in Client Services, contributing to customer retention through process improvements and team training.
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