Ellen Emes is an experienced professional in the field of professional services, currently serving as the Senior Director of Professional Services for EMEA & APAC at Eptura since October 2022. Previously, Ellen held leadership roles at Condeco by Eptura, where responsibilities included serving as VP and Director of Professional Services for EMEA. Earlier positions include QA Manager at Sabio, where Ellen implemented a strategic Quality Assurance plan, and Head of Service Practice at Vonage, focusing on service delivery efficiencies and partner onboarding. With significant experience at NewVoiceMedia, Ellen progressed from Professional Services Consultant to Manager, enhancing project delivery and team performance. Ellen holds a Bachelor of Science degree from Keele University, completed in 2010.
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