Aisha Ibrahim is currently the Technical Support/Operations Lead at Equinix, where they oversee the Technical Support team and drive operational excellence through effective leadership and collaboration. With a Bachelor of Science in Computer Science from Ahmadu Bello University, Aisha has developed expertise in technical documentation, incident management, and telecommunications. Previously, Aisha held roles as a Technical Support Engineer at Equinix and MainOne, as well as an Information Technology Operations Specialist at Eastern and Western Hospital. They are committed to fostering professional growth within their team while ensuring high customer satisfaction and adherence to service level agreements.
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