Alfred A. is a Snr. Technical Support Engineer and Cloud Support Lead at Equinix, where they deliver first-level support for hybrid and dedicated cloud environments. With prior experience at Tek Experts and Micro Focus, Alfred has developed a strong background in technical support and system administration, consistently achieving high customer satisfaction scores. They hold a Bachelor of Science in Telecommunication Science from the University of Ilorin, which they completed in 2018. Known for their empathy and technical skills, Alfred thrives in diverse, fast-paced environments, effectively collaborating with international teams.
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