Hugo D.

Hugo D. is a dedicated Customer Success Manager at Equinix, where they deliver strategic guidance to clients in order to enhance customer experience. Previously, Hugo served at Verizon as a Customer Account Manager, developing recommendations for service improvements, and at FPL FiberNet, where they implemented change management policies. Hugo began their career as a Global Network Operations Center Engineer at AT&T. They are currently pursuing a Master of Science in Telecommunications Engineering and Cyber Security at Florida International University.